Designing text-based tools for digital deliberation
/This article explores some of the pros and cons when designing online deliberation tools:
“Deliberation requires participants to reflect, engage respectfully with different viewpoints and give rational reasons for arguments. It is particularly suited for complex issues or wicked problems such as climate change, where there is high uncertainty and many diverse viewpoints. The ideal communication space for deliberation is one of openness, inclusiveness, trust, rationality, and political neutrality. However, most online platforms do not live up to these ideals.”
